At Sushma Studios, a registered brand of STYKS Studios Private Limited, we value your trust and are committed to protecting the privacy of your personal information. This Privacy Policy outlines what data we collect, how we use it, and how we keep it secure — across all services we provide, including event photography/videography and analog-to-digital media conversion (e.g., VCR tapes, Mini DVs, CDs, DVDs, Hi8, etc.).
1. Information We Collect
We may collect the following types of information, depending on the service you choose:
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Personal Information: Name, email address, phone number, physical address (for shipping or event coordination), and event/media-related details.
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Media Content: Photos, videos, or physical media (VHS, MiniDV, etc.) you provide for conversion or photography/videography services.
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Payment Information: We may collect limited payment data (amount, method, transaction ID). All payment processing is done via secure third-party payment gateways — we do not store card or account numbers.
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Website Usage Data: We may collect data on how you use our website (pages visited, duration, IP address, etc.) via cookies and analytics tools to improve site performance.
2. How We Use Your Information
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Service Fulfillment: To process orders, convert and deliver digital content, coordinate event shoots, and return physical media safely.
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Communication: To confirm orders, provide delivery updates, and share important service-related notifications via email, SMS, or phone.
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Marketing (With Consent): With your permission, we may use select photos, videos, or success stories on our website, social media, or promotional material. You can opt out at any time by informing us in writing.
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Improvement & Analytics: To understand usage trends, improve our website, and enhance service quality through analytics and customer feedback.
3. How We Share Your Information
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Third-Party Service Providers: We may engage reliable third parties for shipping, payments, storage (e.g., cloud file delivery), and analytics. These partners access only necessary data and are contractually obligated to safeguard your information.
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Legal Compliance: We may disclose your information if required to comply with legal obligations, prevent fraud, or protect our business and customers.
4. Data Security
We take your data security seriously. All personal, media, and payment-related data is handled with confidentiality and secured using industry-standard measures, including:
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Encrypted file storage & delivery (for digital conversions)
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Secure servers and firewalls
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Regular audits of access and usage
5. Your Privacy Rights
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Access & Correction: You may request access to or updates of the personal information we hold about you.
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Opt-Out: You may opt out of receiving marketing communications at any time.
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Photo & Video Usage: You may request that your media (event or converted) not be used for any promotional purposes. Please inform us before or during service engagement.
6. Cookies & Tracking
Our website uses cookies and tracking technologies to:
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Analyze site performance and user behavior
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Store your preferences for future visits
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Deliver a personalized browsing experience
You may control or disable cookies through your browser settings.
7. Policy Updates
We may periodically update this policy to reflect changes in our services, technology, or legal obligations. Any updates will be published here with the revised date.
Contact Us
For questions regarding your privacy or personal data:
📧 Email: support@sushmastudios.com
📞 Phone: +91 92536 37186
